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Ladbrokes Verification Policy

Published on: 05/03/2017

All online bookmakers and casinos, including Ladbrokes, must comply with legislation that requires them to verify a customer is who they say they are, and that they are old enough to gamble, which requires them to be 18 or older in the United Kingdom.

Customer Verification is a serious process, and Ladbrokes sends the name, address, phone number and date of birth of all new customers to a third-party who specializes in customer verification. This third-party is completely compliant with all aspects of the Data Protection Act, and always acts in accordance with it.

The above process is often enough for Ladbrokes to verify a customer. However, some circumstances may make it necessary for Ladbrokes to request a manual inspection of documents. This will normally require you to send one form of ID and one proof of address.

Reasons For Requesting A Manual Inspection Of Documents

Forms Of Identification That May Be Requested

Please Note – Only Photos or copies of documents will be requested, but these will only be accepted if the copies are clear and easy-to-read.

Acceptable Documents for Proof of Address

Below is a list of the documents you can send to prove your address, and below that is a list of criteria that these documents must meet.

All documents/copies must:

Additional Verification

If the above stages of verification have still left any room for doubt as to who you are, additional steps to prove who you are may be requested. These may include:

Sending Documents

Ladbrokes may ask you to submit all forms of ID or Copies of via the Ladbrokes Secure Form https://secureform.ladbrokes.com. Information about the Ladbrokes Secure Form can be found by clicking here.

Published on: 05/03/2017 © Bet Bind