BetVictor App Review

Published on: 03/09/2016

Originally founded in 1946, BetVictor is one of the oldest and most popular bookmakers in the UK. Formerly known as Victor Chandler, the company was rebranded as BetVictor in 2012 and has been at the forefront of online gambling since the 1990s when it relocated its operations to Gibraltar to avoid paying UK betting tax. It has been suggested that this move prompted the UK government to scrap gambling tax in 2001. Today, the company operates in more than 160 countries and turns over in excess of £1 billion per annum.

Overview

To use the BetVictor mobile app you must first open an account. Once you have done this you will be entitled to up to £60 in free bets and can download the app to your mobile device (Android, IOS). If you are a Blackberry or Windows phone user, there is a mobile version of the main website available. It should be noted that existing customers will not benefit from the sign-up offer.

Key Features

The BetVictor app has all the standard features you would expect from a mobile bookmakers website and from the moment you fire up the program, you are presented with some betting options with live events and popular markets dominating the home screen.

From there, the menus are clearly marked should you wish to locate alternative bets. You can easily switch between the sportsbook and the casino and the special offers are also just a click away.

As an old school UK bookmaker, BetVictor are right on the pulse when it comes to horse racing. The app offers a new Betfinder tool that allows you to filter horses by their preferred ground, course and distance, as well as form. It also gives you information about which trainers and jockeys are in form and which horses are the most improved. Football fans are also well catered for with a huge number of markets and of course the essential ability to bet in-play. This feature is complemented by the Quick Cash-Out option which allows you to claim profits before an event has even finished.

Usability

The BetVictor app is one of the easiest on the eye with its black, white and blue template. The design makes it a breeze to navigate and the pages are amongst the quickest to load of all the apps we have tried. Even a complete novice should be able to place a simple bet within a couple of minutes of opening an account. The company seems to be marketing the app on its simplicity and ease of use, and recent updates have reflected this.

Sign-up Bonuses and Reload Offers

As ever, it should be noted that a generous sign-up bonus does not guarantee a good user experience but most of the top names are now offering decent bonuses to attract new customers and BetVictor are no exception.

The current BetVictor offer requires you to bet £10 in order to qualify for a £60 bonus. The freebie is split in two, with £30 available in the sportsbook and £30 available in the casino section.

When you first sign up, just remember to tick the ‘Opt In’ box and then place a bet of £10 or more at a price of evens or greater within seven days of activating your account. BetVictor also rewards loyal customer with ongoing bonuses across a range of sports and markets such as guaranteed odds of football accumulators.

Betting Markets

You will be hard pushed to find a more extensive choice of horse racing markets than on BetVictor. However, there are thousands of other markets available across all the major sports and plenty of niche ones too. From skiing and cycling to volleyball and beach soccer - BetVictor covers them all The mobile app offers all the choice and functionality of the main site to ensure that those who bet on the move never miss out.

Customer Service

BetVictor seem to listen and react to their customers. Early niggles with their app have been addressed, all refunds are paid in cash and they have a good reputation for offering high value odds. Pay-out issues are rare and their social media presence is good.

The lack of a direct phone line is an unwelcome trend in the customer service world, with live chat now the method of choice for many companies including BetVictor. As an old school bookmaker with a modern approach, it would have been nice if the company had kept that personal link to their customers by having a voice available at the end of a phone line.

Conclusion

BetVictor have not survived in the betting industry for the last 70 years by treading water and going through the motions. On the contrary, they have often pioneered new ideas and have pathed the way for others whilst retaining a healthy slice of the market.

Their app had a few issues during the early days of its release but those problems seem to have been addressed through regular updates. While not as feature-packed as some of their rival’s products, the application is one of the most satisfying to use and is a must for anyone thinking of betting on the horses.